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To receive username and password to access the ReadyLIFT Media Files please send your request to firstname.lastname@example.org.
If you want to open Media Center over Windows Explorer, you can go to Start > Computer or use the shortcut Windows Key + E to start Windows Explorer. Type ftp://email@example.com into the top address bar. That should connect you and cause it to prompt you for a password. Type the password, then you will be able to connect to media center.
For more details about opening media center via windows explorer, please click here