RETURN POLICY

Customers may return ANY ReadyLIFT product within 30 days of the purchase date for a FULL REFUND of the original purchase price (excluding shipping fees). Items returned within 31-90 days may be subject to a 20% restocking fee. Any returned ReadyLIFT product must be new in box and should be returned in the factory packaging with all the components in the kit.

Products installed and/or removed are not eligible for return unless the product is deemed defective. Discontinued, clearance, and outlet items are non-refundable. Returned products missing components and/or showing signs of use may be declined or subject to a restocking fee.

To request a return, contact ReadyLIFT Customer Service Department at 800-549-4620 for a Return Merchandise Authorization (RMA) number. Proof of purchase will be required for an RMA number. Customer is responsible for the return shipping charges. Please include all original items in the return shipment. Incomplete returns may not be eligible for a full refund.

Refunds will be applied to the original payment method that was used. Refunds are generally issued within 7-10 business days of receiving all returned goods. Banks may require additional processing time to reflect the refund in customer account. Items purchased from Dealers must be returned to those stores in conjunction with that store's policy.

Defective Merchandise

If a warranty replacement part has been issued, ReadyLIFT may request the customer return the defective part. Merchandise deemed to have a legitimate manufacturer's defect must to be returned, freight prepaid. An RGA number is required and credit is subject to inspection by ReadyLIFT technicians. Merchandise deemed not to have a legitimate manufacturer's defect (No Trouble Found) will be made available for return to customer, freight collect, or will be subject to a restocking fee. Shipping costs are nonrefundable.

A Return Goods Authorization RGA must accompany all returns. All merchandise must be in original boxes and include all original packaging manuals and merchandise materials in order to avoid an additional restocking fee. Labor, installation, surcharges or any other applicable fees from the original purchase are non-refundable. Returns for merchandise received as part of a "free shipping" offer will be credited for the amount of the returned merchandise less actual outbound shipping charges paid by us and any restocking fee that may apply. ReadyLIFT is not responsible for any consequential damage to vehicles.